It is the policy of SA International Inc. (“SAi”) to comply with all applicable privacy and data protection laws. We refer to SAi throughout as “we,” “us”, and/or “our.” This commitment reflects the value we place on keeping the trust of our customers, business partners, employees, and others who share their personal information and non-personal aggregate data with us.
As used in the Policy, the term "personal information" means information that identifies you personally. The term “non-personal aggregate data” refers to any other information you may provide which may, for example and without limitation, be the operation of our software and the amount of consumables used in the conduct of a business such as media and supplies.
The Policy applies, in general, to all internet sites operated by or on behalf of us and includes our business units worldwide.
We comply with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. We have certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification, please visit http://www.export.gov/safeharbor/
Business Conduct and Compliance
5296 Commerce Drive, Suite 102
Murray, UT 84107, United States
SA International has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by SA International, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
By using any of our internet sites and/or by otherwise providing personal information or non-personal aggregate data to us, you are consenting to the collection, use, and disclosure of your personal information subject to this Policy and any applicable country’s laws, except in the case of data transferred from the EEA and Switzerland, which are covered under the US-EU and US-Swiss Safe Harbor Frameworks. You further consent to the use of your non-personal aggregate data in any manner we deem appropriate.
If you do not consent to the collection, use, and disclosure of your personal information as described in the Policy and as may be governed by any applicable country’s laws, and/or our use of non-personal aggregate data then do not use our internet sites and you may if you wish contact us by using our “Contact Us” form.
Limitations on the Collection, Use and Disclosure of Personal Information
To the extent required by applicable law, whenever we collect personal information on our internet site, we will:
provide timely and appropriate notice to you about its data practices;
collect, use, disclose and transfer your personal information only with your consent, which may be express or implied, depending on the sensitivity of the personal information, legal requirements, and other factors;
collect your personal information but only for specific, and limited purposes;
to the degree commercially practical, we shall collect only relevant and adequate information to be used for these purposes for which it is collected;
process your personal information in a manner consistent with the purposes for which it was originally collected or to which you have subsequently consented;
not use your personal information for direct marketing purposes without giving you an opportunity to "opt-out"; and
take appropriate measures to provide adequate protection for personal information that is disclosed to a third party or transferred to another country.
Information Collected on Our Internet Sites and How It May Be Used
When you access and use any of our internet sites, there are three ways we may collect information about you:
1. Information Sent to Us by Your Web Browser
SAi collects information that is sent to us automatically by your web browser. This information typically includes the IP address of your internet service provider, the name of your operating system (such as Macintosh® or Windows®) and the name and version of your browser (e.g., Internet Explorer® 9 or Firefox17). The information we receive depends on the settings on your web browser. Please check with the supplier of your browser (e.g., Microsoft or Mozilla) if you want to learn what information your browser sends or how to change your settings.
The information provided by your browser does not identify you personally. We use the information provided by your browser to create statistics that help us improve our sites and make them more compatible with the technology used by all our other internet visitors.
2. Information Collected By Placing a "Cookie" On Your Computer
SAi may obtain information about you by installing digital indicia on your computer’s hard drive. These digital indicia are known as a "cookie."
All of our internet sites use "session cookies." A session cookie is used to put a computer-generated, unique identifier on your computer’s hard drive when you access our site. A session cookie does not identify you personally and expires after you close your browser. We use session cookies to collect statistical information about the ways visitors use our sites – which pages they visit, which links they use, and how long they stay on each page. We analyze this information (known as "clickstream data") in statistical form to better understand our visitors’ interests and needs so that we may improve the content and functionality of our sites.
Some of our internet sites may use "persistent cookies." These cookies do not expire when you close your browser; they stay on your computer until you delete them. By assigning your computer a unique identifier, we are able to create a database of your preferences and use database in situations where these preferences need to be collected again so we can provide them to you automatically, saving you time and effort. For example, after you make a purchase, if you decide to make another purchase, your shipping address will have been retained us and we will only need to confirm that the shipping address is correct.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is downloaded onto your computer’s hard drive. Although you are not required to accept cookies when you visit any one of our internet sites, if your browser rejects our cookies you may be unable to use all of the functionality of the site.
3. Information You Knowingly and Voluntarily Provide
We collect the information you knowingly and voluntarily provide when you use on of our sites. For example, the information you provide when you sign up to receive e-mail alerts, when you complete a survey, or when you ask us a question or e-mail us with feedback may include personal information such as your name, e-mail address, and credit card information.
We use this information for the purposes for which you provided it. For example, if you provide your e-mail address when you sign up to receive e-mail alerts, we will use your e-mail address to deliver the email alerts you request.
We may also use the information we collect on our internet sites for various business purposes such as customer service, fraud prevention, market research, improving our products and services, and providing you with information and offers we believe may be of interest to you. We may also remove all the personally identifiable information and use the rest for historical, statistical or scientific purposes.
Many of our internet sites permit you to make choices about the use of your personal information. In most cases, we ask you to indicate your choices at the time and on the page where you provide your personal information.
When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier (or "UDID"). We do not ask for, access or track any location based information from your mobile device at any time while downloading or using our Mobile Apps or Services.
Sharing Personal Information
We will not sell personal information collected from our internet sites to mailing list brokers without your express consent.
We may share your personal information with our other business units. When we do so, our other business units will use your information in a manner consistent with the purposes for which it was originally collected (or to which you subsequently consent) and only as permitted under the Policy and any applicable country’s privacy and data protection laws.
We may also share your personal information with third parties we hire to perform support services for us. These third parties are required to use the personal information we share with them only to perform services on our behalf and to treat your personal information as strictly confidential.
In some cases, we may share your personal information with third parties who partner with us to provide products and services to our customers. When we do this, we will require our business partners to use the personal information we share with them in a manner consistent with the purposes for which it was originally collected (or to which you subsequently consent) and only as permitted under this Policy, any applicable country’s privacy and data protection laws.
In certain, limited circumstances we may share or transfer personal information to unrelated third parties. For example, we may provide personal information to a third party (i) at your request; (ii) to comply with a court order or other legal requirement; (iii) to investigate a possible crime, such as identity theft; (iv) in connection with the sale, purchase, merger, reorganization, liquidation, or dissolution of us or any of our business units; or (v) under similar circumstances. If such an event occurs, we will take appropriate steps to protect your personal information. You will be notified via e-mail and/or by a prominent notice on our web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Our internet sites may permit you to make choices about the disclosure and/or transfer of your personal information. In such cases, we may ask you to indicate your choices at the time and on the page where you provide your personal information.
Security of Personal Information
Your personal information will generally be stored in our databases or databases which may be maintained by us or our service providers.
We maintain reasonable safeguards to protect the confidentiality, security, and integrity of your personal information. For example, we use secure socket layer (SSL) technology to transfer personal information over the internet. Although we use security measures to help protect your personal information against unauthorized disclosure, misuse, or alteration, as is the case with all computer networks linked to the internet, we do not guarantee the security of information provided over the internet and are not responsible for breaches of security beyond our control.
Links to Third Party Internet Sites
We may post customer testimonials, comments, and/or reviews on our web site which may contain personally identifiable information. We do not obtain the customer's consent to post their name or other personal information prior to posting a testimonial, comment, and/or review. To request removal of your personal information please contact us at privacy@ThinkSAi.com
Access to Personal Information
Retention of Personal Information
We retain the personal information collected on our internet sites as long as your account is active or for long as may be necessary to provide services, products, and information you request or as permitted by applicable country law, which ever is the shorter period. If you wish to cancel your account or request that we no longer use your personal information to provide you services, contact us by clicking here.
You may choose to stop receiving our newsletter or marketing e-mails by following the unsubscribe instructions included in these e-mails or you may contact us at privacy@ThinkSAi.com.
Questions about this Policy or our Privacy Statements
Changes to this Policy and our Privacy Statements
We may update this Policy to reflect changes to our information and privacy practices. If we make any change in how we use your personal information we will notify you by an e-mail sent to the address specified in your account or by means of a notice posted on our site and which will be made prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Effective January 22, 2014