EnRoute Support

From this page, you can manage your account, watch video tutorials, solve a technical problem or search for downloads. The SAi EnRoute Support page will get you up and running in no time. Don’t forget that you can right click on any icon inside EnRoute to view a short video tutorial of that feature.

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Support for EnRoute


Manage Account

Change your license, update payment information, or add or cancel a subscription.

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Solve a Tech Problem

Troubleshoot software issues and error codes

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How To

Answers to common questions about using EnRoute software..

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Video Tutorials

Visit the EnRoute YouTube channel for instructional videos on EnRoute

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More training and events

Hardware Requirements

Minimum Recommended
Operating System Windows 10 Windows 11
Screen Resolution 1152 x 854 minimum, with 16-bit color or higher
Install Space 1GB
Working Disc Space 250 GB
NOTE: Internet connection required for cloud window features and services as well as license activation
Installing on a Mac using parallels or bootcamp is not recommended and not supported.

Additional Resources

Machine Driver List

View machine drivers for all supported routers

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Request a Driver

Contact our Tech Support Team to request a driver.

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License Agreement

View the SAi Terms of Use.

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