Flexi - Manage Account

You can easily view and print all your billing receipts 24/7, from any web browser, even from your smartphone. Just follow these steps.

1. Go to www.saisubscriptions.com
2. Log into your account by clicking the Sign In button in the top right corner and entering your email address and password.
3. Click “Manage Subscriptions”
4. Click "Billing History"
5. Find the invoice you are interested in and click "Download"

You can add a Flexi or EnRoute Subscription by following these steps.

1. Go to www.saisubscriptions.com
2. Log into your account by clicking the Log In button in the top right corner and entering your email address and password.
3. On the Home page, click “Subscribe Now” for the product you would like to purchase. Or, click "Subscribe Now" in the top navigation menu.
4. This will take you to the product selection page.
5. If not already selected, choose which product line you would like to purchase.
6. Choose your product plan.
7. Click “Checkout”
8. Select any Add-ons you would like to add.
9. Choose an existing payment profile or create a new one (You will be redirected to WorldPay to create a new profile)
10. Read and confirm the terms and conditions, then click “Subscribe”

1. Go to www.saisubscriptions.com
2. Log into your account by clicking the Log In button in the top right corner
3. Click “Manage Subscriptions”
4. Find the license you would like to cancel and click on it.
5. Click “Cancel Subscription”
6. If you would like to pause your subscription, you may do so for up to three months by clicking “Pause Subscription” instead.
7. Confirm that you would like to cancel.

Your license will continue to work until the end of the current billing cycle. If you would like to purchase another subscription you may do so by going to www.saisubscriptions.com and clicking “Subscribe Now”

1. Go to www.saisubscriptions.com
2. Log into your account by clicking the Log In button in the top right corner
3. Click “Manage Subscriptions”
4. Find the license you would like to pause and click “it
5. Click “Pause Subscription”
6. Select How long you would like to pause for (1-3 months)
7. Click “Pause This Subscription”

Your subscription will be paused until the stated date, when it will automatically resume and your card will be charged unless the subscription is cancelled prior to that date. Only month-to-month subscriptions may be paused.

1. Go towww.saisubscriptions.com
2. Log into your account by clicking the Login button in the top right corner
3. Click “Manage Subscriptions”
4. Find the paused license you would like to resume and click it.
5. Click “Resume Subscription”

Your subscription will resume and your card will be charged for the next month. Only month-to-month subscriptions may be paused and resumed. One payment must be made before you can pause the subscription again.

You can easily change your email settings by using the following steps:

1. Go to https://www.saicloud.com/
2. Log into your account by clicking the Login button and entering your email address and password.
3. Click “Account Settings” in the top right corner.
4. Click “Login Settings”
5. Click Change Email.
6. Input your new email address and existing password

You can easily change your own credit card information 24/7, from any web browser, even from your smartphone. Just follow these steps.

1. Go to www.saisubscriptions.com
2. Log into your account by clicking the Log In button in the top right corner and entering your email address and password.
3. Click “Manage Subscriptions”
4. Click "Payment Methods"
5. Find the card you want to change and click on it, or click “Add New” to add a new payment method
6. Fill in your new card’s information
7. Click "Add"

You can put your Flexi or Flexi Design subscription on a different computer by following these steps:

1. Go to license manager and click on it. A box will pop up.
2. Click detach from this computer
3. Go to www.saicloud.com on the new computer and log in with your email address and password.
4. Click download and follow the instructions on the screen.

If your payment details are expired or incorrect, SAi will attempt to contact you 3 times via the email address associated with your account. If the payment details are still invalid two days after the payment date, your subscription will be cancelled. Any promos or discounts associated with the license will be forfeited. You may go to www.saisubscriptions.com to sign up for a new subscription license.

You can reset your password in case you have misplaced or forgotten it, just follow these steps

1. Go to www.saicloud.com
2. Type in your email address and click on the link “Forgot Your Password”
3. Access the email address that you use for your subscription. There will be a link to a page where you will enter a new password.
4. Then you’ll just need to go back to www.saicloud.com and log in from there.

You can upgrade your subscription from a designer license to a standard license by following these steps

1. Go to www.saisubscriptions.com
2. Log into your account by clicking the Log In button in the top right corner and entering your email address and password.
3. Click "Manage Subscriptions"
4. Click the subscription you would like to upgrade.
5. Click "Edit Subscription"
6. Next to the Subscription Plan name, click "Change"
7. From the dropdown menu, select the new plan you would like to change your subscription to.
8. Click "Update"
9. You will also need to run License Manager and Install Manager in the SAi Cloud folder to have the updates take effect

Your activation code is your license to the software and is used when you install the software on your computer. This can be found by going to www.saicloud.com and logging in with your email and password, then click on the license you wish to get the activation code for and it will be listed in the top left corner of the page.

If you are getting this kind of message the first thing you want to do is log into your cloud account at www.saicloud.com and click on the license that you are having trouble with and make sure your subscription date is not expired. If your subscription is expired then the payment for that month may not have been processed. Click on the manage button and click on update payment information and you will be able to update your payment details.

If you have filed a chargeback or dispute with your financial institution your license has been voided in our system. If this was done in error, please go to www.saisubscriptions.com to get a new license.