Salt Lake City, Utah, USA – SA International (SAi), the leading provider of software solutions for the signmaking, digital printing, textile and CNC machining industries, has promoted Katherine Magee to Manager of Customer Service.
In her new role, Katherine Magee will oversee SAi’s customer support team in North America. She will have day-to-day responsibility for ensuring customer satisfaction and retention. She reports to Mikki Webb, Sr. Vice President of North American Sales and Customer Experience.
Katherine Magee, Manager of SAi Customer Support in North America
“Having a strong manager directing our efforts in North America is essential to our success. We need a manager who can think on their feet and resolve issues quickly for our customers. Katherine has proven herself to be an effective leader who can manage multiple processes as well as motivate people,” said Senior VP, Mikki Webb.
“Providing an exceptional customer experience is key to our growth strategy. Katherine will help develop new internal systems and train team members so we can achieve our goals,” explained Webb.
“I am delighted to manage the customer service team. The goal for our customer service department is to grow and maintain great relationships with our amazing customers. SAi is one of the best companies I have ever worked for and I look forward to adding more value and growth to the team,” said Magee.
Headquartered in Salt Lake City, Utah, USA, SA International (SAi) is recognized as the global leader in providing software solutions for the signmaking, digital printing, textile and CNC machining industries – from design to production. SAi’s Flexi family of software products rank as the world’s number one software for signmaking and digital printing, outselling all competitors combined. Flexi is found on more wide-format printers than any other software. In addition, the company is one of the leaders in the CNC machining and router markets with its EnRoute CAD/CAM software.
SAi has a large and loyal network of resellers around the world, and has over 250,000 customers in more than 150 countries. SAi enjoys strong OEM relationships with industry leading manufacturers. In addition to its USA headquarters, SAi has offices in Brussels, Belgium; São Paulo, Brazil; Shanghai and Hong Kong, China; Pune, India; Tel Aviv, Israel and Tokyo, Japan.
For further information, please visit: www.ThinkSAi.com or contact:
T: 1 800 229 9066