Salt Lake City, Utah, USA – SA International (SAi), the leading provider of software solutions for the signmaking, digital printing and CNC machining industries, has announced the appointment of Mikki Webb as Director of Customer Experience.
The role will see Webb drive the development, continuous improvement and delivery of customer service as well as assume responsibility for inside sales, and technical support teams at the company’s Salt Lake City headquarters.
Mikki Webb has joined SAi as Director of Customer Experience
Having worked in several customer service roles for the last 25 years, beginning with Southwest Airlines, Webb brings a vast and varied amount of experience to her new position. Her established pedigree comprises several years with major US e-commerce companies. This includes six years as senior operations manager with eBay, a post that saw her responsible for sales teams spanning three continents, as well as a similar role at Wayfair, from where she joins SAi.
Commenting on her new appointment, Webb, says, “SAi’s vision and innovativeness were important factors in my decision to join the company. I’m already immersing myself in the business to identify our customers’ specific requirements, and to better understand how we can continue to provide what they need today, and crucially, tomorrow.”
Don Feagan, President and Chief Operating Officer of SAi, adds, “SAi has always proudly set the bar high when it comes to customer service excellence and our high number of long-standing customer relationships is testament to our continued ability to achieve this."
“Mikki’s solid and enviable credentials in this field make her perfectly-placed to maintain this focus and we warmly welcome her to the company,” he concludes.
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About SA International (SAi)
Headquartered in Salt Lake City, Utah, USA, SA International (SAi) is recognized as a global leader in providing software solutions from design to production for the signmaking, digital printing and CNC machining industries. SAi Flexi ranks as the world’s number one software for signmaking and is found on more wide-format printers than any other RIP. In addition, the company is one of the leaders in the CNC machining market with its EnRoute CAD/CAM software.
SAi has a loyal and well-distributed network of resellers around the world with over 200,000 customers in more than 150 countries and enjoys strong OEM relationships with industry leaders. As well the USA, SAi has offices in Brussels, Belgium; São Paulo, Brazil; Pune, India; Shanghai and Hong Kong, China and Tokyo, Japan.
For further information, please visit: www.ThinkSAi.com or contact:
Jonathan Wake / Mansha Haurdhan
T: +44 1737 215 200