Resolving “The XML File Could Not Be Parsed” Error

Tech Note12Reasons for this error:

The installer is not able to read a registry value which may be corrupt or deleted.

XML Erro
Resolving this error:

1. Close the error message(s).

2. Change the path to the correct destination by using the “Browse” button. Typically, the path will looking something like this when you are done:
C:\Program Files (x86)\SAi\SAi Production Suite Cloud

3. Click next and install the update.

Other Tips:

• It is possible you will have SAi Product Suite Cloud, Cloud1, Cloud2, Cloud3, etc. This just means you have more than one installation. Typically the latest number (Cloud3 in this case) will be the one to use.

• On 32 bit systems, your path will look like this:
C:\Program Files\SAi\SAi Production Suite Cloud

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